MP calls for rail performance to improve

Arundel and South Downs MP Nick Herbert has taken up the concerns of many of his constituents about recent performance on both the Brighton and Arun Valley lines, particularly over the winter months.

   

Last month Mr Herbert met with David Scorey, the Franchise Improvement Director of Southern Railway, at Westminster (14 March).

Following the meeting the MP received a letter from Mr Scorey acknowledging that "our recent performance has not been at the level we aim to deliver nor what our passengers have rightly come to expect" and stressing that the company is "determined to address the performance issues and regain the confidence of our passengers."   

Three main factors have affected the service since last May:   

  • poor infrastructure reliability;
  • poorer fleet reliability than expected on a small proportion of Southern Railway's trains; and
  • congestion on the route.     

Mr Scorey added that work was taking place to address how the service is managed during extreme weather conditions.   

Mr Herbert commented: "I was pleased to be able to meet with David Scorey to raise the concerns of many of my constituents about Southern's service over the last few months.   

The MP added: "I welcome the company's candid recognition that recent performance has not met the expectations of passengers.  I am glad that they are taking urgent steps to improve the service, as well as ensuring that there are better preparations for extreme winter weather.   

"I will be monitoring the standard of service closely on both the Brighton and Arun Valley lines."       

Ends  

 

Notes for Editors

1.    A copy of David Scorey's letter to Nick Herbert MP can be read here.   

2.    For further information about Southern Railway, visit http://www.southernrailway.com/

   

Joe Coombes